Sales Tools
Samples
Blank Samples
Blank samples are available on most products and can be purchased at catalog EQP, net 30. Limit of three per item number. Free ground shipping when ordered through leedsworld.com. Sample orders received by 5 PM EST (for U.S. destinations) and 4 PM EST (for Canadian destinations) can ship same day if specified on order.
Blank samples (excluding clearance items) can be returned within 30 days of invoice date for product credit. Customers are responsible for freight charges. Returns on Zippo Windproof, Multi-Purpose or Outdoor Utility lighters will not be accepted.
Blank samples are not available for JournalBooks Reveal, Frame and Showcase items. Random samples are available at 50% off EQP net.
Spec Samples and Self-Promotions
Can be purchased at 50% off setup and quantity running charges, and 50% off catalog
EQP for the product (25% off the product for clearance flash memory items, Wenger knives and watches, Zippo items, and JournalBooks reveal, Frame and Showcase items*, and Mission Skincare). Steel threads Metal Logos, and Logo 3D incur full setup and running
charges. These items are non-returnable.
Spec Samples
Includes specific logo, decoration method and location. Limit of three per item number. Available for most products. Spec samples are available for SureShip® up to 5 items (maximum of 3 per item). Watch spec samples available with laser engraving on back only. Standard lead-time on Growables spec samples is 10 days.
*Spec samples for JournalBooks Reveal, Frame and Showcase items are $50 (G) up to 3. Standard lead time is 3-days from approval. FOB Charlotte.
Self-Promotions
A self-promotion is a method for distributors to generate sales using a Leed’s product. Self-promotion discount only applies to the specific piece that is decorated with the distributor’s name or logo only (the addition of other imprinted logos or names to the product will disqualify it from receiving the 50% off discount). In the case of multiple items on one order, only the items with the distributor name or logo are eligible for the self-promotion discount. Limit of middle-column quantity per item number. Clearance items are not eligible for self-promotion. For more information, refer to 1-3-5 Shipping guide.
Due to increased holiday production, self promotion orders for all catalog items must ship by November 15, 2010. Additional restrictions may apply on new holiday gift items.
Blank Product
Available at a substantial discount on most products. Pricing is available on leedsworld.com and is solely based on item quantity. Turnaround time is one business day. Blank orders received by 2:00 PM EST can ship same day if specified on order. Same day ship not available when shipping via LTL carrier or US mail. Call for additional details or visit leedsworld.com. Allow an additional five days for blank watches and six days for blank growable products. Blank product is not available for JournalBooks Reveal, Frame and Showcase items.
Virtual Spec
Can be ordered in the following three ways:
- Create your own free virtual sample on leedsworld.com instantly through Technologo (available on most products).
- Log on to my.leedsworld.com and order a free virtual spec (PDF) with a 1-day turnaround (must be submitted by 5pm EST).
- Request a virtual sample from your Leed’s sales representative, who can help you identify the best product for your application.
Customer Inserts
Leed's will insert your items into most Leed's products at a charge of US $0.45 (v) / CDN $0.50 (v) per item. Pending details of the requested insertion/attachment, standard lead-time could be affected. Please call for lead times if insertions/attachments are requested. Insertion instructions must be noted on purchase order. When requesting label attachments, printed labels must be sent. Production will not begin until customer supplied inserts/attachments are received. Orders above catalog quantity will require additional lead-time.
Leed’s items will be inserted into other Leed’s items free of charge. Insertions are not available for watches. Additional restrictions may apply to Growables and JournalBooks Reveal, Frame and Showcase items.
Terms
Inventory Promise
In the unlikely event that we lack inventory to support your order, we will work with you to find a solution.
Returns
Prior to return, all merchandise requires specific Return Authorization from the factory in order to be eligible for credit. First quality, blank returns are subject to a 10% restocking fee. Due to Health and Safety requirements, Mission Skincare is non-returnable.
Payment
Net 30 days upon credit approval. Payments not received by the due date are subject to a 1.5% per month late payment charge. First orders, custom orders and large orders may require a deposit or prepayment. Credit application
Product Warranty
All items are warranted against defects in material and workmanship for a period of one year from date of shipment. In the event of a breach of warranty, buyer's sole and exclusive remedy is a return of the item for repair or replacement. Leed’s disclaims all other warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Warranties arising from course detailing or usage of trade and warranties of noninfringement.
General Disclaimer
Leed's cannot be liable for delays in delivery or product availability due to customs, shipping or natural disasters. Leed's reserves the right to make slight spec changes to enhance product quality or performance.
Force Majeure
No liability hereunder shall result to either party from delay in the performance or nonperformance caused by circumstances beyond the control of the party affected, including but not limited to acts of God, fire, war, government regulation, direction, or request, accident, strikes or labor problems or shortage or inability to material, equipment, or transportation, or by impracticability of performance, except nothing herein contained shall excuse the customer of its liability to pay for products sold, used, retained, levied against or unaccounted for after said products are in its possession.
California Proposition 65
Please visit our compliance page to view California Proposition 65 and CPSIA information.
Logo Disclaimer
Logos shown in this website, catalog, or emails are for illustrative purposes only, do not imply endorsement and are not for sale except by authorized owner. By submitting order and artwork to Leed's, the customer represents that the use or display of artwork will not violate any applicable laws or client restrictions. Customer hereby agrees to hold Leed's harmless of all claims.
How to Order
Order Information
Orders are only accepted from qualified promotional products distributors. For tax reasons, third party billing is not permitted.
Due to custom manufacturing, watches, growables, and JournalBooks Reveal, Frame and Showcase items items may not be ordered with other Leed’s products.
Placing an Order
Blank and Sample Orders
- Order online by logging in to my.leedsworld.com
- Send a fax to 1-800-860-6661
Imprint Orders - Standard Lead Times
- Order online by logging in to my.leedsworld.com
- Send a fax to 1-800-860-6661
- E-mail your purchase order as a PDF* to orders@leedsworld.com
- All artwork should be e-mailed to art@leedsworld.com
Imprint Orders – SureShip®
- Send a fax to the dedicated SureShip fax number: 1-800-611-4731
- E-mail your purchase order as a PDF* to sureshiporders@leedsworld.com
- All SureShip order artwork should be e-mailed to sureshipart@leedsworld.com
Within two hours of receiving your order, Leed’s will send you an Order Acknowledgement. Production time begins upon receipt of signed Order Approval Form, approval of credit, and receipt of all order information including shipping addresses and customer inserts.
*E-mailed orders must be sent to the above e-mail addresses in the form of a PDF attachment; any other formats may result in processing delays. Artwork must be sent separately to the artwork e-mail addresses listed above.
Order Minimums
All imprinted orders require minimum quantities as listed throughout the catalog. Less than minimum orders will be accepted at a charge of US $45.00 (v) / CDN 49.50 (v) per imprint item ordered. Minimum quantity on clearance items is 12.
SureShip® is available for below minimum orders, however incurs a double LTM charge.
Order Cancellations
Orders can only be cancelled with written factory authorization prior to imprinting or production. If an order is cancelled after production has begun, it may be subject to additional charges. Charges will still apply to any product proof received prior to order cancellation.
Artwork Information – Free Art Manipulation*
When placing an order please submit your art to art@leedsworld.com with the purchase order number in the subject line. This email address is automated for artwork only. Order information sent to this address will not be processed.
To prequalify artwork, or for artwork questions on new orders, email artworkinfo@leedsworld.com. For artwork questions or changes on existing orders contact customer service (mailto:customerservice@leedsworld.com).
*Artwork clean-up, touch-ups, typesetting, or resizing is free.
We require the following file types for these decorating methods:
Embroidery
For already digitized files, we require Tajima DST files. If digitizing services are required, please send in art in the acceptable file formats listed below for the other methods.
Photo Real/Domes
Please submit artwork in Adobe Illustrator vector format. Convert all text to outlines. If a placed/imported Adobe Photoshop type image is necessary, that original file should be included. The Photoshop file (TIF or JPG) should be at least 300 dpi resolution or higher and the art to size.
All Other Methods
Adobe Illustrator vector artwork is preferred. Please save as an .eps or .ai file. Be sure to convert all text to outlines. Unsupported art file formats: QuarkXpress, PageMaker, InDesign and Freehand.
Note: Microsoft Office programs (Microsoft Word, Microsoft Power Point, Excel, etc.) are not graphics programs and will not be recognized through art acceptance process
Logo Placement and Sizing Information
Unless a specific size is indicated on your purchase order, Leed’s will determine the most appropriate size for your imprint. If no imprint area is indicated, we reserve the right to decorate in the area most suitable for the artwork and method specified.
Customer Approval Information
Customer Approval
Leed’s must receive your signed Order Approval Form and must have shipping information before production commences. Once approval is received, any changes to an order may incur additional costs and lead-time.
The following proofs are available:
Online Proof
Can be viewed and approved instantly on my.leedsworld.com at no charge. Online proofs can also be converted into a PDF and forwarded onto clients.
Paper Proof (only if requested)
Can be e-mailed (as a PDF) or faxed. First paper proof is free. Additional paper proofs, available upon request, are billed at US $12.50 (v) / CDN $13.75 (v). Paper proofs are required for all watch orders.
Product Proof
*Standard 5-day ship is now available with a product proof, when requested (pending proof approval turnaround time).
Orders ship within 24 hours after product proof approval (up to end column quantity).
US $37.50 (v) / CDN $41.25 (v) plus item price, running charge, overnight freight charges, and applicable order setup. Add US $62.50 (v)/ CDN 68.75 (v) and allow an average of 10 days for watch product proofs.
Production & Shipping Information
Production time begins upon receipt of signed Order Approval Form and approval of credit.
Leed’s uses UPS and FedEx as standard carriers as well as for quoting purposes.
U.S. Distributors
Once your order is ready for shipping, we will send you an Advance Shipping Notice (which includes a tracking number).
Shipments Within the United States
FOB New Kensington, Pennsylvania, USA*
Catalog prices do not include duties, taxes or broker fees. These fees will
be prepaid and added to your invoice (free domicile), provided we are shipping your
order and billing you for the freight. You will be billed for these fees on your
original invoice if possible. If not, you will receive notification on your original
invoice that charges will follow, and they will be billed within 60 days. Export
documents will reflect customer purchase price and will be provided at no additional
cost.
If you wish to specify a carrier and account number for an international shipment,
you will be responsible for customs clearance and ultimate delivery of shipment,
as well as for duties, taxes and broker fees. You must provide broker information
with your order (broker name, address and phone number).
Canadian Distributors
Once your order is ready for shipping, we will send you an Advance Shipping Notice (which
includes a tracking number).
Shipments Within Canada
FOB Toronto, Ontario, Canada*
providing that:
Ground and expedited services will ship via our designated carrier as prepay and add (no third party billing, no customer-specified carriers). If you wish to arrange for pickup of the shipment, or specify a carrier and account number, one business day must be added to the ship date for FOB Toronto. If you cannot add the additional business day, the order will ship FOB New Kensington.
Shipments to the United States
FOB New Kensington, Pennsylvania, USA*
Other International Shipments
FOB New Kensington, Pennsylvania, USA*
Catalog and web site prices do not include duties, taxes or broker fees for international shipments outside of Canada. These fees will be prepaid and added to your invoice (free domicile), provided we are shipping your order and billing you for the freight. You will be billed for these fees on your original invoice if possible. If not, you will receive notification on your original invoice that charges will follow, and they will be billed within 60 days. Export documents will reflect customer purchase price and will be provided at no additional cost.
If you wish to specify a carrier and account number for an international shipment, you will be responsible for customs clearance and ultimate delivery of shipment, as well as for duties, taxes and broker fees. You must provide broker information with your order (broker name, address and phone number).
*Watch orders with face decorating ship direct from overseas manufacturer. JournalBooks Reveal, Frame and Showcase items ship from Charlotte, NC. Growables ship from Michigan.
Special Shipping
Drop Shipments
A charge of US $3.50 (v) / CDN $3.85 (v) applies for each location, per release, plus freight costs. Drop ship addresses must be received at least 5 days prior to the scheduled ship date. Call for lead times for drop ship requests over 10 locations. If there are more than ten drop shipment addresses, you must provide Leed’s with the addresses electronically (Excel file format, sent on a disk or as an e-mail attachment). For your convenience, a template is available in the Our Services / Image Library of leedsworld.com. SureShip® orders are limited to three drop ship address. Not available for watch orders.
Third Party Account Number and Customer-Designated Shippers
If you provide us with an account number for shipping, or designate a specific carrier, you assume
responsibility for the shipment from the time the order is ready for pickup. Not
available for watch orders.
Special Shipping Instructions
Additional charges and lead-time may apply for special handling such as palletizing, using custom mailing labels, and special packaging requirements. Please call for lead times. Any labels or packaging must be sent to Leed’s prior to production. Please reference your purchase order number, company name, contact name and phone number. Additional charges may apply. Not available for watch orders.